This Refund Policy outlines the terms under which refunds may be issued for our marketing and advertising services. By availing our services, clients agree to the conditions stated below.
All marketing and advertising services are customized and performance-based. Once a campaign, strategy, or service has been initiated, fees are generally non-refundable due to the resources, time, and costs involved.
Refunds may be considered only under the following circumstances
Any refund approval is at the sole discretion of the Company.
No refunds will be provided in the following situations:
Refund requests must be submitted in writing within 7–14 working days from the date of payment, along with relevant transaction details. Requests received after this period may not be considered.
Approved refunds will be processed using the original payment method within 7–21 business days, subject to banking and payment gateway timelines.
Any third-party costs already incurred, including platform fees, media spends, telecom charges, or software subscriptions, are non-refundable.
The Company reserves the right to modify this Refund Policy at any time. Updated policies will be effective upon publication.
For refund-related queries, clients may contact us through official communication channels.